Privacy Policy

Last updated: 1 January 2024. This Privacy Policy describes how Kellavero Digital Ltd. ("Kellavero", "we", "us", "our") collects, uses and protects personal information when you visit or use the Kellavero platform at kellavero.com.

1. Data Controller

The data controller responsible for your personal information is Kellavero Digital Ltd., 14 Merrion Square North, Dublin 2, D02 YX67, Ireland. You can reach us at [email protected] or by telephone at +353 1 234 5678.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact details you provide when submitting an access request or support enquiry (name, email address).
  • Platform usage data, including pages visited, features accessed, and session duration.
  • Communications you send to the Kellavero support team.
  • Technical data such as IP address, browser type, and device information, collected automatically via server logs.

3. How We Use Your Information

Kellavero uses personal data for the following purposes:

  • To process and respond to access requests and support enquiries.
  • To operate, maintain, and improve the Kellavero platform.
  • To communicate with you regarding your account or request status.
  • To comply with applicable legal obligations.

4. Legal Basis for Processing

We process personal data on the following legal bases: (a) performance of a contract or pre-contractual steps at your request; (b) our legitimate interests in operating and improving the platform; and (c) compliance with a legal obligation where applicable.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Support communications are retained for a reasonable operational period and then deleted or anonymised.

6. Sharing of Information

Kellavero does not sell personal data. We may share data with trusted service providers who assist us in operating the platform, subject to appropriate data processing agreements. We may also disclose data when required by law.

7. Your Rights

Under applicable data protection law, you may have the right to access, correct, or delete your personal data, to restrict or object to processing, and to data portability. To exercise any of these rights, contact us at [email protected].

8. Cookies

The Kellavero platform may use essential cookies to maintain session state and improve platform functionality. No third-party advertising cookies are used. You can manage cookie preferences through your browser settings.

9. Security

We implement technical and organisational measures designed to protect personal data from unauthorised access, disclosure, or loss. However, no digital system can be entirely free from risk, and we cannot guarantee absolute security.

10. Changes to This Policy

Kellavero may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

11. Contact

For privacy-related questions, contact Kellavero Digital Ltd. at [email protected], +353 1 234 5678, or 14 Merrion Square North, Dublin 2, D02 YX67, Ireland.